Team Leader

H&R Block in Dothan, AL

  • Type: Full Time
position filled
**337956BR** **Title:** Team Leader **What you'll do...** **:** _Are you driven by solving problems and enjoy leading people? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests?_ H&R Block is looking for passionate **Team Leaders** to accelerate our seasonal tax business by managing a single H&R Block tax office and providing leadership to a customer-centric team of associates. As a **Team Leader,** you will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). also act as a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. **_What you'll do..._** + Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement + Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved + Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals + Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions + Lead daily team meetings and communicate essential information to tax office associates + Create associate work schedules and ensure accurate timekeeping and overtime management + Prepare tax returns, as required **Job ID:** 337956BR **Address1:** 4930 State Highway 52 **City:** Dothan **State:** Alabama **What you'll bring to the team...** **:** **_What you'll bring to the team..._** + Prior experience working in a customer service, shift leader, or similar role + Experience supervising or managing people + Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course + Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements + Customer-centric mindset with strong communication skills + Computer proficient with the ability to use MS Office + Demonstrated ability to work independently with minimal supervision + Passionate, determined, resilient under stress and a will to win attitude + Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs + HS diploma/GED or higher **_It would be even better if you also had..._** + 2+ years as a Tax Professional **Posting Title:** Team Leader </script>

You may be interested in these similar jobs!
Team Leader
H&R Block in Dothan, AL

337956BR Team Leader 4930 State Highway 52 Dothan Alabama What you'll do... Are you driven by solving problems and enjoy leading people…

Read More
Shift Leader
Papa John's in Dothan, AL

THIS IS A CORPORATE POSITION Responsibilities Is it your calling to be known as a team leader who ensures customers receive a world class se…

Read More
Intern, Partner Delivery Job
SAP in Dothan, AL

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back o…

Read More
TGI Fridays is Seeking Team Members
Royal American Companies in Dothan, AL

Are you ready to join a team where every day is Friday? TGI ? Fridays , a leader in casual theme restaurants, is seeking a team of self-driven & mo…

Read More
Sales Management Trainee
Enterprise in Enterprise, AL

If youre looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Manageme…

Read More
Safety & Health Leader
Georgia Pacific in Cedar Springs, GA

Who is Georgia-Pacific?Watch to find out!Georgia-Pacific has an immediate opening for a Safety & Health Leader at our Cedar Springs, GA facility. Rep…

Read More
Travel RN-Telemetry Nurse - Travel Telemetry Nurse is needed in Dothan
Foundation Medical Staffing in Dothan, AL

We are seeking an experienced and self-motivated Telemetry RN to join our growing team of nursing professionals! Foundation has specialized in the st…

Read More
Sales Management Trainee
Enterprise Holdings in Dothan, AL

If youre looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Manageme…

Read More
Prep Cooks
O'Charley's in Dothan, AL

O'Charley's Restaurant + Bar is known for offering good food, good times and some of the most awesome job opportunities around.That's because working…

Read More
Registered Nurse (Pool)
ENCOMPASS HEALTH in Dothan, AL

A stronger bond with patientsA stronger impact on recovery BE THE CONNECTION. As a registered nurse (RN), you'll be the connection between compassion…

Read More